- BASIC PURPOSE:
The Senior Quality Assurance Engineer serves as the primary Quality Assurance leader for partner factory management and is responsible for products from multiple sources. He/she participates in the new product development process, ensures that purchased products meet specifications and reliability requirements, and is responsible for customer complaint handling and post-FA activities. In addition, the Senior Quality Assurance Engineer is responsible for leading customer-oriented audit activities at partner factories. The Senior Quality Assurance Engineer works independently and, after initial training, is responsible for learning, understanding, documenting and communicating all Quality Assurance policies, procedures and processes.
- DUTIES AND ACCOUNTABILITIES (End Results Expected):
- Interface with partnership factories for all quality, reliability and process issues.
- Act as Quality representative in dealing with customer complaint handling and service activities.
- Work with partnership factories to analyze customer complaints and returned materials to identify cause of failure. And then drive factory to initiate and implement corrective and preventive action which conforms to Bourns’ CAR process with timely manner.
- Access SPC data and production record periodically to work with partnership factories to drive Continuous Improvement in process.
- Conduct regular partnership factories on site audit with finding issues tracking.
- Take lead in customer-oriented audits in partnership factories with finding issues tracking.
- Work within Bourns to conduct assessment while partnership factory development.
- Serve as Quality representative in material review board activities and coordinates Quality Control requirements as appropriate.
- Involve in new product development process with Engineering team and partnership factory.
- INTERPERSONAL SKILLS:
This position requires exceptional organizational skills as well as a keen eye for detail for proofreading and auditing tasks. Ability to follow instructions and work independently is also essential for success in this role.
- BASIC JOB REQUIREMENTS:
EDUCATION:
Bachelor’s degree or above major in EE, IE or Engineering related filed.
TRAINING, EXPERIENCE and SKILLS:
- Minimum 7 years or above working experience in Quality functions and Quality satisfaction field.
- Good at reading, writing, listening and speaking English.
- Must have knowledge in ISO9001, IATF16949 Quality Management System and VDA 6.3 Process Audit.
- 3-5 Years of experience working with Automotive Core Tools (APQP, PPAP, FMEA, MSA, SPC).
- Must familiar with 8D process with capability of failure analysis and troubleshooting, including 5-why, fish-bone diagram skills.
- Adapt to frequent travels.
- Be independent as well as a team player and takes directions with ease.
- Experience of onsite surveillance and conduct periodical audit in supplier’s production line.
- Access SPC data and work with suppliers to drive continuous improvement project in process.
- Experience on supplier assessment while supplier development.
- It will be a plus with passive component background.
- It will be a plus with ”VDA 6.3 auditor”, ”Internal Auditor”, ”ISO/IATF Lead auditor” and / or ’6-Sigma GB/BB” certification.
- It will be a plus with CQT/CQE/CRE certification.