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Title:  Quality Control Coordinator FR/OVP(GDT)

Career at Bourns:

If working for an organization with a long history of technological innovation and high advancement potential in a supportive, collaborative, and positive work environment are top considerations for your next career move, then you need to look at the opportunities at Bourns.

Bourns was founded 75 years ago with the guiding principles of providing breakthrough technology solutions, high-quality products, responsive service, and exceptional value. Those principles still hold true today and have instilled a culture that is committed to excellence and ethical operations. As a leading provider of advanced components for power conversion, circuit protection, and motion control sensing solutions, Bourns employs more than 9,000 people in 21 countries and operates 17 manufacturing centers and 15 R&D facilities. Our customers and partners rely on Bourns to meet strict design requirements and satisfy international standards in a broad range of industries and applications. We achieve this stature because Bourns employees excel in the development of new products and continuous improvement processes that keep the company a global leader in delivering outstanding service.

Job Description:

JOB TITLE: Quality Control Coordinator 

Location: Heredia, Costa Rica

 

JOB ROLE

To ensure that products, services, and processes meet or exceed established quality standards, aiming for customer satisfaction. This involves developing and implementing quality assurance systems, conducting audits, and collaborating with various departments to achieve optimal quality outcomes.   

 

KEY RESPONSIBILITIES

  • Lead the operational quality teams across all business units, ensuring effective collaboration and execution of quality strategies. Conduct performance evaluations and support career development in coordination with the Quality Manager.
  • Coordinate the deployment and monitoring of control plans on production lines, ensuring compliance and validating effectiveness through performance data analysis.
  • Lead investigations of critical process and product failures using structured problem-solving tools (e.g., 5 Whys, Ishikawa, DOE, FMEA). Ensure timely execution of corrective and preventive actions.
  • Oversee and validate NPI activities, including PPAP submissions, internal validations, and compliance with technical specifications.
  • Manage the disposition of non-conforming materials, including risk assessments, rework flow definitions, and cross-functional communication.
  • Coordinate process and product changes, ensuring proper validation and updates to technical documentation.
  • Track and report key quality indicators (e.g., CoPQ, defects, scrap, customer complaints) to support data-driven decision-making.
  • Assist the Quality Manager in internal and external audits, including documentation preparation, audit execution, and follow-up on findings.
  • Serve as a mentor to Quality Engineers, providing guidance on complex analyses, standards interpretation, and professional growth.
  • Actively participate in and lead projects focused on continuous improvement and Lean Manufacturing to enhance operational efficiency.
  • Ensure adherence to applicable standards (ISO 9001, IATF 16949) and internal policies related to quality, safety, occupational health, and environmental management.
  • Organize regular meetings with the quality team to review project status, performance metrics, and issue resolution.

 

QUALIFICATIONS:

  • Bachelor’s degree in Engineering (Mechanical, Electronic, Industrial, or Chemical).
  • Over 6 years of experience in quality assurance and manufacturing operations with proven experience on people management
  • Proficient in ISO 9001 and IATF 16949 standards, with practical application in manufacturing environments.
  • Strong understanding of manufacturing processes, including assembly, testing, and process control.
  • Continuous Improvement: Skilled in Lean Manufacturing principles and Six Sigma methodologies for process optimization and defect reduction.
  • Statistical analysis and process capability studies.
  • SAP ERP: Quality module and production data management.
  • Microsoft Office Suite: Advanced use of Excel, Word, PowerPoint, and Outlook for reporting and communication
  • English level B2+ or higher (CEFR).

Bourns is an equal opportunity employer. At Bourns, we are committed to treating all Applicants and Employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

If you are results-oriented, have the drive to find industry-leading ways to meet ongoing technological challenges, and go the extra mile to maximize customer relationships, then we invite you to apply to join the Bourns team. 
Custom Field 1:  ₡ 2166797.33 - ₡ 3250196

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