TITLE:                       Quality Systems Leader Tunisia                   

DEPARTMENT:         Quality, Power Division                                     

ENTITY:                    Bourns Tunisia                                                  

BASIC FUNCTION

Reporting to the Country Quality Manager Tunisia (the “Company”), the Quality Systems Leader Tunisia is primarily responsible for:

1. Implementing and continuously improving the Quality Management System according to Bourns corporate standards.
2. Developing and maintaining documentation, such as Quality Manual, Control Plans, Work Instructions, Process Flows & Procedures.
3. Implementing of an audit program, audit plan and conducting regular quality audits to ensure adherence to set standards and regulations.
4. Lead and execute Bourns strategy for IATF 16949 certification of all Tunisian sites (Menzel, Zaghouan, Soliman).

ESSENTIAL DUTIES & RESPONSIBILITIES

Following the responsibilities for the Quality Systems Leader Tunisia:

• Evaluating and improving the effectiveness of the existing quality control process and keeping up-to-date with the latest quality standards and regulations in the industry.
• Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance.
• Develop the Management Systems strategy and a strategy to implement and get the Tunisian sites IATF ready. Determines key milestones, demonstrating solid progress against plan.
• Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs.
• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.
• Update quality documentation and communicate to carry forward lessons learned from quality concerns.
• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
• Introduce new systems and procedures where appropriate.
• Develop, implement and manage key performance indicators (KPIs) for each area of responsibility.
• Train others in all aspects of the quality system and application of procedures.
• Undertake regular internal and process audits of the QMS.
• Ensure corrective actions are undertaken to address non conformities found.
• Verify closure of non-conformities with Certification Bodies.
• Other relevant activities as directed by the Country Quality Manager Tunisia and the Quality Director, Power Division.

COMMUNICATIONS:

ORAL: The Quality Systems Leader Tunisia should have excellent negotiation, influence, and communication skills. Should also be able to present complex quality matters and data in a clear and professional manner to senior management.

WRITTEN: The Quality Systems Leader Tunisia must have the ability to communicate complex quality topics clearly and concisely in English.  The Quality Systems Leader Tunisia must be able to prepare understandable and effective (i) reports, emails, analysis, and letters to multiple stakeholders within the Company, (ii) communications to, and agreements with, Company customers, Third Party service providers, executives, suppliers, and subcontractors in all aspects of quality related matters.

QUALIFICATION REQUIREMENTS:

• A Bachelor’s Degree from an accredited university is required. Strong preference in Electrical, Mechanical or Industrial engineering areas; Masters Degree is a plus.
• Must have 10+ years of quality-related experience in a global manufacturing environment, including a minimum of 5+ years working in a similar position with Quality System. Has working knowledge and is considered subject matter expert in some of the key quality tools such as Auditing, IATF, VDA 6.3, 8D-Report, DFMEA, PFMEA, Control Plan, MSA, SPC, error-proofing.
• Must have strong root cause analysis and problem-solving skills. As a minimum, the candidate must demonstrate full proficiency in the use of the 8D methodology. Working knowledge of problem solving techniques such as Shainin or DMAIC will be considered a plus.
• Must demonstrate a good understanding of fact-based decision-making and proficient use of root cause analysis applied to quality management improvement.
• Must have working knowledge in auditing. Lead Auditor certification for IATF and VDA 6.3 is considered a plus.

OTHER:

The Quality Systems Leader Tunisia must:

• Have strong analytical abilities and pay close attention to detail;
• Have the ability to provide practical advice and operate at a high level in a demanding environment.
• Possess strong technical skills with MS Word, MS Excel and MS PowerPoint.